Bank Case Studies Toronto Dominion Bank - 1
opened advanced Telephone Banking Call Centre in Ontario.
- 120 multilingual professionals
- English, French, Cantonese and Mandarin
- customers across Canada, 24X7 service.
- enable Canadians to bank from the comfort of their home or office.
- cost savings of up to 50 per cent over traditional in-branch banking.
- no charge to pay a bill by telephone if there is a monthly service plan account with TD Bank.
- expert team of Banking Agents help arrange mortgages and loans, contribute to RRSPs, buy GICs, open accounts, answer financial questions, in addition to paying bills, transferring funds, and checking account balances.