Retail Challenger Case Study - Kinko’s
U.S. Kinko’s provides "one- stop" shopping for financial and business services to individuals and small businesses
- Glendale Federal (user of BASE24-atm, BASE24-pos, BASE24-telebanking) opened banking offices inside selected Kinko's locations in California.
- copying capabilities, Kinko's is a magnet for small business owners
- provide these customers with 24 -hour access to Glendale Federal's business and consumer banking products and services. "
- unlike its competitors, Glendale Federal's move into Kinko's stores is not a step toward abandonment of its 152 branches.
- part of a long-term strategy to reach customers through the extension of its retail offices into non-traditional outlets. "
- Kinko's has evolved into one of the largest chains of document production and business services stores in the world.
- The company currently operates more than 850 locations in the United States, Canada, the Netherlands,Japan and South Korea.